2019-XX-XX 02:53:32,298 ERROR [scheduler_Worker-7] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 131073 ]. com.atlassian.crowd.exception.OperationFailedException: javax.xml.bind.UnmarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 54610; An invalid XML character(Unicode: 0x8) was found in the element content of the document.] at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:497) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchUsers(RestCrowdClient.java:557) at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchUsers(RemoteCrowdDirectory.java:371) at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:55) at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:90) at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:89) at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:67) at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1122) at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:76) at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:93) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool.lambda$runInThread$46(ConfluenceQuartzThreadPool.java:19) at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$$Lambda$95/1449220024.run(Unknown Source) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: javax.xml.bind.UnmarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 54610; An invalid XML character(Unicode: 0x8) was found in the element content of the document.] at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:335) at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:514) at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:215) at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:190) at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:241) at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:489) ... 18 more Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 54610; An invalid XML character(Unicode: 0x8) was found in the element content of the document. at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:211) ... 21 more